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Q I want to purchase less than 1000 pcs of bamboo fiber cups as small order .What designs can I choose from?
A Do you have your own design？The product we have right now are customized by other customers with thier logo on it.And we are not allowed selling other customers design.So right now there are two options for you：1. if you want order less than 1000,we only got plain one for you (with no pattern on it )2.if you want order more than 1000, you should pay plate-making costs （will return to you once you place an order）so that you can have your own logo on it.
我想下一个少于1000的竹纤维咖啡杯的小订单，我可以选择哪些设计图案？
你有自己的设计图吗？我们现有的产品都是其他客户定制的并且有他们logo在上面的，所以现在有两个方案可以供你选择：1.如果你买1000个以下我们只有纯色的（没有图案在上面的）？2.超过一千个支付制版费（下订单就会退还）就能有自己的设计.
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Q If I want to print the logo on the bottle to see the effect,how much will it cost?
A If you place an order, we can send you a sample for free to see the effect, if make a sample only, we can charge $80 to sample and express fee.
假如我想在杯子上印logo看看效果，费用是多少?
假如你下订单了，我们可以免费给你样寄给你看看效果，假如只打样，我们会收取80美金的打烊和快递费用
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Q I want to buy this 500ml bulb cup. Do you provide customized services?
A Of course. How many light bulb cups do you plan to order? In this way, I can help you calculate the most accurate price and freight. 2. We welcome customers' customization requirements. Please send me your logo file, and I will ask our artists to help you design the effect picture.
我想购买这个500ml灯泡杯，你们提供定制服务吗？
当然。1.你计划订购多少个灯泡杯？这样我就能帮你核算一个最精准的价格和运费。2.我们欢迎客户的定制要求，请把你的logo文件发给我，我会让我们美工帮你设计效果图。
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Q Can I customize my own Logo and color?
A Of course, we accept the customization of color and logo.
The MOQ for customizing logo is 1000pcs,for customizing color,the MOQ is 3000pcs.
我可以定制产品颜色和Logo吗？
我们接受Logo和颜色定制，起订量分别是1000和3000。
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Q How many pieces need to be ordered so that you start an individual mould?
A Due to the mould cost and production take time and high cost, we wouldn't advice client to had new mould if they are not to going to have a large output yearly，but if you are going to have your design and pleased with the cost, we will check for you with the cost. Do you have the design?
需要多少的数量才能定制单独的模具？
由于开模的时间精力和成本比较高，如果没有较高的年采购量，我们一般不太建议客户去开新模具，如果是要做你们新设计，并且成本也能接受的话，我们也会帮您去确认价格的。您有设计稿了吗？
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Q what does OEM means？
A OEM means ,we help our customer manufacture products according to the samples they give us.
OEM是什么意思？
OEM的意思就是我们帮我们的顾客按照他们给我们的样品去生产他们需要的产品。
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Q I want selling your products on line,if you can provide the picture your use?
A Of course,when you plan order,I will send you the picture we have.
我想在网上销售你们的产品，可以提供你们的图片吗？
当然可以，如果你下单后我会把我们有的图片发给你
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Q I want to customize the color of the shoe rack. Can you produce the shoe rack in transparent color?
A Q: I want to customize the color of the shoe rack. Can you produce the shoe rack in transparent color?
A: The raw material of shoe rack is PP. In the case of unprocessed, its color is translucent, after the processing process, PP can not be made completely transparent. If PC or AS material is used, the product will be brittle and not tough enough.
我想定制鞋架的颜色，你们是否可以生产成透明的颜色的鞋架吗？
鞋架的原材料是pp，在未加工的情况下。它的颜色是半透明状的，经过工艺上的加工，pp无法做成完全透明的。如果使用PC或者AS材质，产品会很脆，产品不够坚韧耐用。
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Q you can help me make the product effect drawing?the 3d effect
A Q: you can help me make the product effect drawing, the 3d effect
A: sorry, we can't do that.You can look for professional multimedia company to make.We can make a sample or a sketch for you.
你们可以帮我做产品效果图吗？3d效果的
不好意思，我们这个做不了。您可以找专业的多媒体公司制作。我们可以为您打样或者平面的效果图。
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Q Can I customize my own brand on this bulb cup?
A Q: Can I customize my own brand on this bulb cup?
A: We can accept customers' customization. Logo can be printed on the light bulb cup. However, since the light bulb cup is round, the scope of printing is limited. You need to send me your logo pattern, and I will ask our art department to make the renderings and confirm with you.
我可以在这个灯泡杯上定制我自己的品牌吗？
我们可以接受客户的定制，灯泡杯上可以印刷logo，但是由于灯泡杯是圆形的，印刷的范围是有限制的，你需要把你的logo图案发我，我会让我们美工部门制作效果图和你确认。
