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Q What is the payment term?
A 30% in advance, 70% balance before shipment
Our payment methods include Trade Assurance，T/T, L/C at sight, Western Union Paypal,etc
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Q What are your preferential policies?
A We do promotion on March and September,during the promotion ,for VIP1,total$10,0000,get1%rebate,VIP2,total$50,0000,get 2%rebate,VIP3,$100,0000,get 3%rebate,VIP4,total 200,0000get 4% rebate
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Q How to be your VIP?
A If your annual cumulative spending reaches 300,000 US dollars, you
can be become our first-level VIP customer，annual spending
reaches$150,0000,you can be VIP2,annual sepending reaches $3,000,000,you can be VIP3,annual spending reaches $5,000,000,you can be VIP4.
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Q If I give you good praise,what can I get?
A When you receive the goods and you are satisfied with the quality and our service,please give us a five star good praise,you will get 5dollars as reward.
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Q Can I know how the freight is calculated?
A The freight is calculated like this:length mutiply by width multiply by height,divided by 5 thousand,then plus some other fees,like customs clearance fee and delivery fee.
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Q What are the cost components of sea transportation?
A It’s made up of the following fees:The freight from factory to the port,customs charges,the shipping cost on the sea,and the destination port charges.
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Q Can I pay in Euros ?
A Of course you can,We do Ali Trade assurance so that the us dollars will automatically transfer into Euros.
我可以用欧元付款吗？
当然可以 你通过阿里信保付款 美元会自动转换成欧元的形式结账。
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Q Would It be possible to customize the packing and cartons with our logos?how much would it cost?
A yes,it is possible,we can talk in the future if you have some ideas,of course we can offer you a discount and the budget according to your quantity.
是否有可能定制包装和纸箱与我们的标志？要多少钱？
是的，有可能，如果你们有什么想法，我们以后再谈，当然我们可以根据你们的数量给你们打折和预算。
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Q Would you charge for my stay during visiting?
A Q: Would you charge for my stay during visiting?
A: Sorry, we don’t take any charges while you stay, but you may keep the receipt after your visiting, and we will refund to your pointed account accordingly with range once order confirmed with the final payment with goods.
你们可以承担我们在验厂时的产生的费用吗？
抱歉，在您停留的期间，我们不会承担相关的费用，请您保留好所有的费用单据， 等正式的订单确认并收到货款后， 我们可以根据订单的金额相应的进行退款到您的指定账号上去。
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Q I need cancle the order now.pls refund my deposite back
A Q: I need cancle the order now.pls refund my deposite back.
A: If it is not yet produced, you can refund the deposit. If it has already been produced, deduct the corresponding fee and return the remaining money.
我不想要这个订单了，请退还定金。
如果还没有生产，可以退定金. 如果已经生产了，扣除相应的费用，退回剩余的钱。
