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Q Are the bristles of your bamboo toothbrushes also biodegradable?
A You can choose the brush of bamboo charcoal, which is biodegradable.
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Q About disposable wheat straw goods could you do skin packing,like 50pcs for one set.
A Yes we can do,the MOQ is 10000pcs,also can stick adhesive sticker，the charge is depend on your request.
一次性秸秆产品你们可以做吸塑包装吗？
可以的，常规起定量是10000pcs,也可以加贴不干胶，收费按照您具体要求来。
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Q Does this product have been exported to Europe?
A Q：Does this product have been exported to Europe? Can you enter the European market and meet the European standard?
A：Yes, most of our biodegradable products are sold to the European market, and our products are tested to meet European standards. Don't worry！
请问这个产品有出口过欧洲吗？能进入欧洲市场，符合欧标吗？
可以的，我们大多数的可降解产品都是销往欧洲市场，我们的产品都是经过检测的都符合欧洲标准的。请不要担心.
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Q Why does the surface of a straw cup look grainy?
A The granule on the surface of the wheat straw cup is natural rice husk fiber. The more obvious the granule feeling is, the more fiber the product will be strong and durable. It will not affect your health. Please feel free to use it.
问：为什么麦秸秆杯子的表面看起来有颗粒感？
答：小麦秸秆杯子表面的颗粒是天然稻壳纤维，颗粒感越明显，说明纤维量越多，产品也越结实耐用，不影响健康，请放心使用。
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Q Can you please tell me more about biodegradable products?
A Sure, raw materials for this bottle are wheat straw mixed with PP, PP is food grade with certificates. Since these types new materials are consist of Plant fiber, able to degrade with light, water,soil,microorganism under a certain external environment , that is why we called it biodegradable. The degradation usually starts 180days, which takes 3-5years or even longer to have it disintegrate eventually. We haven't got the official international testing report for the complete degradation period yet so far.
问：你可以告诉我一些更多的消息有关于这个降解产品吗？
答：当然，产品的原材料是麦秸秆和PP的混合物，PP食品级认证的塑料。因为降解类型的产品原材料中含有植物纤维，能够在光，水，土壤，微生物等特定条件下被分解，所以被称为生物可降解（产品）；降解周期通常在180天后，需要3-5年或是更长的时间才能完全崩解。目前我们还没有获得正式的有关于完全降解的测试时长的国际性测试报告。
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Q The selling point of biodegradable products is degradation, but the material consist of PP, PP also plastic, is that composed? Do you have any testing report for the degradation period?
A Ingredients are containing PP, but it is food grade plastic with FDA and LFGB test reports we can provide. Compare to wheat fiber, PP takes longer time to decompose, but doesn’t mean they are unbreakable. PP is petroleum derivatives, which can be decomposed by microorganisms. Due to the degradation has to be under a specific environmental condition, monitoring and testing with a certain difficulties, we haven’t complete with any of the test report like this type so far.
降解产品的卖点是可降解，但是产品成分含了PP, PP也是塑料，它能降解吗？ 你们降解周期的报告吗？
成分是含有PP， 是食品级的塑料，FDA和LFGB检测报告我们都可以提供。相对于植物纤维，PP需要更长的时间被分解，但不代表PP不能被降解掉。 PP是石油的衍生物，是可以被微生物分解。因为降解需要一定的环境条件限制，监测和测试有一定难度，目前为止我们还没有完成这种类型（有关于降解时长）的检测报告。
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Q Can you confirm that this product is completely made from 100% biodegradeable materials?
A For the daily necessities, we had most of them are biodegradable materials(bamboo fiber/corn starch/wheat fiber) mixed with PP or Melamine, our current production technology not able to support us for 100% biodegradable products. The high quality level of biodegradable products as much as we know is 50-55% biodegradable material.
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Q Why you can't make the disposable cup to 168mm?
A Q:Why you can't make the cup to 168mm height?
A:Due to the material differentce, it is wheat fiber ,no PE coted inside.
Paper cup with PE to prevent liquid from leaking out or soaking through the paper.
but the wheat fiber inside don't have the PE coted (we will add oil repellent), if the cup is too high, can't unable to form cup.
为什么不能做168mm的秸秆杯子?
因为材料不同，秸秆杯子里面没有PE淋膜，纸杯有PE涂层防止漏水，弄湿纸张，但是秸秆材料没有这个涂层（我们会添加防油剂来防水），如果杯子高度太高，无法成型。
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Q Video or picture for products
A Q:can you show me the pictures and video of my required products?
A:ok, I will send you the pictures through email, and videos you may check with our youtube channel, what is your email address?
你们可以发我产品图片或是视频吗？
可以，我会发图片到您的邮箱， 视频可以在我们的youtube频道上看，您的邮箱是什么?
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Q How long will PLA products take to degrade or compost?
A PLA products will take up to 6 months to compost in commercial composting facility. In home composting facility, it may take longer time.
