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Q What are the usual modes of transport?How to choose the right way to transport?
A Air transportation,5-10days
sea transportation (seaport of Loading : Ningbo /Shanghai) 7-45days
Express, 1-7days
If your order volume is below 1CBM,I recommend you to choose transported by air or express, the cost is almost the same as transported by sea,but it’s much faster.
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Q How long does it takes for the mass production?
A Below 1000pcs, 10-15 days;
1000-5000pcs,15-20 days
Above 5000pcs or full container, 20-30 days.
More than one full container, depends on the specific quantities and the material preparation.
Please noted the mass production time based on the sample confirmed with received payment.
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Q How many days to delivery?
A 5-10 days for small order, actual days depends on your quantity.
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Q Also to confirm it will be air shipping with what carrier?
A This is not confirm yet until the product ready to ship,normally will be UPS or Fedex.
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Q Can you send me today?
A The factory is off duty today. I can send it to you tomorrow. how many samples do you need? Our samples are charged, but they will be refunded after you place the order.You can give me your receiving address today and the quantity of samples you need.
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Q Can you delivery the order before holiday?
A Q: Can you delivery the order before holiday?
A: You need confirm the order ASAP, duo to transport service will stop working after 15th this month, if late, the freight charge will goes up ,even if double ,we not sure our agent can delivery the goods to you (pls consider we delivery to the agent need spend 2-3 days)
你能在假期前发货吗?
你需要尽快确认这个订单,国内货运在这个月15号之后会开始停止工作,迟于15号,运费会上涨,甚至双倍 并且我们不能保证是否可以发货给你.
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Q How to calculate the shipping cost
A
Q:Why it is so expensive to transport only a sample?
A:We collect the freight according to the international express standard.
For the platics with light weight, logistic company charge with the carton volume weight, not goss weight.
Express caculation : Length*width*height/5000=volum weight
Ocean & aircargo caculation : Length*width*height/6000=volume weight
* costs based one the heavy one(gross weight or volume weight)
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Q Do you know more about the customs clearance?
A Q:Do you know more about the customs clearance?
A:If the goods shipping to airport or seaport, you need to collect the goods from there with customs clearance documents, better to have an agent at destination port if you are new to the import business without clearance experience, and if need the costs include clearance I will check for you.
可以告诉我更多关于清关的信息吗?
如果货物是发到机场或是海运港口, 需要您去制定没目的地提货并提交相应的清关文件。
如果您是第一次操作进口业务,最好是安排代理去帮你处理这些事情,如果需要运费包含这部分,我也可以帮你去跟代理确认一下费用。
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Q Why is export freight so expensive
A 10. Q:Why is export freight so expensive recently?
A:Because the Spring Festival is coming, the workers will be off work then ,so the labor force will be reduced, resulted in rising price.
为什么最近出口运费这么贵?
因为春节要来了工人都放假了劳动力减少了导致价格上涨.
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Q Is it also possible to do DDP?
A Q:I would like to pay $50 intial payment and the rest if it gets here.Is it also possible to do DDP?
A:Sorry for your request, we can’t accept it of customer for tRial order.
It will take us too much risk for the order, so Pls do the all payment for the DDP before delivery
我想先付定金,尾款在收到货是时支付。能不能做门到门?
很抱歉,对于第一次合作的客户我们很难接受这样我们承担的风险过大,所以请运输前支付门到门的全部费用