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Q Can the sample be cheaper?
A Q: Can the sample be cheaper?
A: For 2 samples including shipping to Singapore,150RMB is not high price,And you can get refund when your next order above 1000pcs.
样品的价格能便宜点吗？
2个样品含运费到新加坡，150人民币价格不高。而且你以后下单数量超过1000个就 可以把样品费退你
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Q Can I get sample refund?
A Q：Concering the quality,could you send us a sample?If I purchase 100pcs after,can I get the sample fee refund?
A：We can send you a smple to check the quality,you need to pay the shipping cost,for 100pcs,we can't return the sample fee to you.
You can get it refund with order quantities reach to 1000pcs.
考虑到质量，你可以给我寄一个样品吗？如果我后期下单100个可以退样品费吗？
我们可以给您寄样品，您需要支付运费，数量到达1000个的时候我们给您退返样品费用
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Q How soon will you send out the samples?
A Q：How soon will you send out the samples?
A：Stock samples wil be shipped out within 3days, if customized 5-10 days depends on your specific requirement. Customized logo below 2 colors, 5-7days; heat transfer printing takes 7-10days for the template; customized color about 7-10days.
你们需要多久的时间能发样品?
库存样品一般是3天内发出，订制的产品需要根据具体的订制要求。2色内的logo订制需要5-7天，热转印需要7-10天制版，订制颜色7-10天。
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Q we would like to ask you if it's possible to have the samples already with our logo?
A So for the sample I can offer you right now can only be 2 silver straw1 brush and a white bag ，the wooden box and paper box we need to be customized so as logo.
问：我们想知道你们现在能否提供有我们logo的样品？
答：我们现在只能提供你两根吸管 一根刷子和布袋 木筒和纸盒需要定制，logo也同样需要定制.
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Q I think your 100L storage box is very good. Can I buy one or 50 of my own?
A I am very sorry, we can provide you with 1 or 2 samples, our minimum order quantity is 300.
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Q Customs Declaration
A The shape is very similar to Disney's products. Is there any problem with customs declaration?
(产品)整体形状跟迪斯尼的产品十分相似，海关申报会有问题吗？
I will check with the Disney agent to see if a letter of authorization required. If with the letter of authorization, customs declaration should be ok.
我先跟迪斯尼的代理人联系一下，看是否需要出授权信，有授权信的话海关申报没有问题。
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Q Can I put the bamboo coffee cup in the dishwasher and microwave?
A We can put the coffee cups in the dishwasher, but not in the microwave。
The temperature a coffee cup can stand is minus 20 to 110 degrees Celsius.
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Q How long does it take to make a toothbrush sample?
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Q Can we customize the toothbrush?
A Of course, we welcome customization.There are two kinds of LOGO customization: screen printing and engraving.The minimum order quantity of screen printing is 500PCS, and the minimum order quantity of engraving is 200PCS.
If you want to customize the outer packing, the minimum order quantity is 2000 toothbrushes.
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Q How long does the stainless steel thermos cup keep warm?
A Usually, a thermos cup will keep you warm for six to eight hours.
