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Q I want to try several of your products, can I make a carton each?
A Q: I want to try several of your products, can I make a carton each?
A: Usually，our MOQ is 100pcs,if we have stock ,you can mix different items.
我想多买几种你们的产品，可以每种买一箱吗？
通常我们的MOQ是100个，如果有库存的话，你可以多种产品混搭
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Q I need cancle the order now.pls refund my deposite back
A Q: I need cancle the order now.pls refund my deposite back.
A: If it is not yet produced, you can refund the deposit. If it has already been produced, deduct the corresponding fee and return the remaining money.
我不想要这个订单了，请退还定金。
如果还没有生产，可以退定金. 如果已经生产了，扣除相应的费用，退回剩余的钱。
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Q What kind of the printing we can do for stainless steel vacuum flasks?
A 不锈钢的产品我们可以做那些的印刷？
A: Silk printing （1-2colors） 丝印（1-2色）
Laser printing（1 color, natural or black color ） 激光打印（1色， 金属色或是黑色）
Stamping（Pressing with modules，1color) 冲印 一色
Heat transfer printing(3and above colors) 热转印（3色以及以上）
Water transfer printing(水转印)
Painting/coating （喷漆）
Electroplating (电镀)
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Q what are the types of bristle options you offer? like materials differences.Which one is more commonly used on a daily basis?
A Q: what are the types of bristle options you offer? like materials differences.Which one is more commonly used on a daily basis?
A: Maybe Bamboo charcoal,because it’s more soft than nylon ,people prefer Bamboo charcoal.
你们有什么样的刷毛可以选择？比如刷毛的材料，哪一个在日常生活中更常用？
竹炭，因为它比尼龙更柔软，所以人们更喜欢竹炭。
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Q Can the sample be cheaper?
A Q: Can the sample be cheaper?
A: For 2 samples including shipping to Singapore,150RMB is not high price,And you can get refund when your next order above 1000pcs.
样品的价格能便宜点吗？
2个样品含运费到新加坡，150人民币价格不高。而且你以后下单数量超过1000个就 可以把样品费退你
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Q I need to see your factory. Could you arrange the time for me？
A Q: I need to see your factory. Could you arrange the time for me？
A: Ok, we will do a good job in reception. When you book your ticket, please tell me the time and I will arrange someone to meet you at the station
我需要来看一下你们的工厂，你们能帮我安排一下时间吗?
好的，我们会做好接待工作，当你定好车票时，告诉我时间，我会安排人去车站接您
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Q Can you hlep to take the high quality professional image for our cup?
A Q:Can you hlep to take the high quality professional image for our cup?
A: Yes, but we’re not the prefessional , we can find someone to take the photo.one set charge is $50（10-15 pcs）
你能帮我们拍摄产品高清图片吗？
可以，但是我们并不擅长做这个，我会为你找到摄影得人，一套价格是50美元（包含10-15 张）
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Q I’m wondering if your will has person to check the quality before the goods ship out?
A Q:I’m wondering if your will has person to check the quality before the goods ship out?
A:Our factory has QA and QC will supervise the quality,also will check the quality before the goods ship out.
我想知道我的产品在出货前会有人进行质量检查吗？
我们工厂有QA和QC 会监督产品质量的，出货前也会检查质量的.
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Q Do you have official website?
A Q: Do you have official website?
A: Yes, www.the-oem.com is our offical website, you may find more products there, and we also provide OEM service, you may send us your design, we will check costs for you. Except official web,you can pay through below websites at alibaba with payments:
1. water bottles& storage boxes: https://tenghuaplastic.en.alibabba.com
2. biodegradable products:https://thdegradable.en.alibaba.com
3. New arrival and hot products: https://thb2b.en.alibaba.com
你们有官网吗？
有的，www.the-oem.com是我们的官网，你可以找到更多的产品，我们也提供订制服务，你可以发送我们你的设计，我们会核算成本给您。除了官网外，我们还有一些阿里巴巴的网址，方便您付款。
1.水杯和饭盒&储物箱： https://tenghuaplastic.en.alibabba.com
2.可降解产品：https://thdegradable.en.alibaba.com
3.新款和热款： https://thb2b.en.alibaba.com
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Q We want to print a warning on the opp bag, can you do that?
A Q: We want to print a warning on the opp bag, can you do that?
A: If your order quantity is more than 1000pcs, we can print in the bag.
我们想在opp袋子上印刷一个警示语，你们能做到吗？
如果你的订单数量达到1000个以上，我们可以在袋子进行印刷。
