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Q Can I customize my own brand on this bulb cup?
A Q: Can I customize my own brand on this bulb cup?
A: We can accept customers' customization. Logo can be printed on the light bulb cup. However, since the light bulb cup is round, the scope of printing is limited. You need to send me your logo pattern, and I will ask our art department to make the renderings and confirm with you.
我可以在这个灯泡杯上定制我自己的品牌吗？
我们可以接受客户的定制，灯泡杯上可以印刷logo，但是由于灯泡杯是圆形的，印刷的范围是有限制的，你需要把你的logo图案发我，我会让我们美工部门制作效果图和你确认。
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Q Can i get rhe goods before xxx?
A Q: Can i get rhe goods before xxx？
A: Sorry,duo to have many uncertain factors( wheather,custom clearance etc) we can't guarantee that you can receive the goods on time. If you still need the goods,we can do the order.
我能不能在xx时候收到货？
很抱歉，由于很多不确定因素(天气，海关查验等原因),我们不能承诺你能准时收货。如果你仍然需要这个货，我们可以达成这次交易。
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Q Would you charge for my stay during visiting?
A Q: Would you charge for my stay during visiting?
A: Sorry, we don’t take any charges while you stay, but you may keep the receipt after your visiting, and we will refund to your pointed account accordingly with range once order confirmed with the final payment with goods.
你们可以承担我们在验厂时的产生的费用吗？
抱歉，在您停留的期间，我们不会承担相关的费用，请您保留好所有的费用单据， 等正式的订单确认并收到货款后， 我们可以根据订单的金额相应的进行退款到您的指定账号上去。
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Q Could you please tell me if you can make those cups customized with my logo?
A Q: Could you please tell me if you can make those cups customized with my logo?
A: Of course we can customized your logo on the bottle,the MOQ is 500pcs for simple logo.
If your logo is more than 2colors ,it needs hot transfer printing,the MOQ is 3000pcs.
请问可以在杯子上定制我的logo吗？
当然可以，如果是简单的logo，起订量是500个，如果你的logo超过2种颜色，就需要热转印，起订量是3000个
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Q Can I get 10 samples？
A Q: Can I get 10 samples？
A: Sorry to tell you that we only offer one or two sample for our customer to let them check the quality 10 pcs it sounds more like a small order and we charge extra 80 dollard for small order if you insist .
我可以买10个样品吗？
真不好意思我们我们只提供一到两个样品给客户好让他们检查品质.10个更像是个小订单 如果你坚持要下十个样品我们需要收取额外80美金的小单费.
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Q Maybe the quantity I want is less, but I have more kinds. Can I have some of each kind of goods, up to your moq？
A Q: Maybe the quantity I want is less, but I have more kinds. Can I have some of each kind of goods, up to your moq？
A: The total number of orders can be up to 200 is ok and you need to pay small order fee.
可能我要的数量要的比较少，但是我种类比较多，我能每一种货都要一些，达到你们的起订量吗？
订购的总共数量达到200个就可以，还有你需要支付小单费。
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Q your bamboo toothbrushes don't look like they're made of bamboo. They look like they're made of wood!
A Q: your bamboo toothbrushes don't look like they're made of bamboo. They look like they're made of wood!
A: we guarantee that our toothbrushes are made of bamboo.The raw material is bamboo.In addition, you can judge by the texture of the brush handle: wood has rings, bamboo is no rings.We can also provide the factory video to you.
你们的竹牙刷看起来似乎不是竹子做的，像是木头做的！
我们保证我们的牙刷是竹子做的。这个原材料是毛竹。另外，您可以根据刷柄的纹路来判断：木头的是有年轮的，竹子是没有年轮的。我们也可以提供工厂视频给你。
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Q I'd like to have this water glass as a sample. Meanwhile, could you buy me a hat?
A Q: I'd like to have this water glass as a sample. Meanwhile, could you buy me a hat?
A: we'd be happy to send you samples.As for the hats, I will contact the merchants for you. We are also glad to find and order the hats for you.
我想要这个水杯做样品，同时你可以帮我买顶帽子嘛？
我们很乐意给您寄送样品。关于帽子的话，我帮你联系联系商家，我们也很乐意给定找订帽子。
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Q If 2000pcs, but different logo can you give more discount? i have other client looking for gift too.
A Q: If 2000pcs, but different logo can you give more discount? i have other client looking for gift too.
A: we charge 200rmb for one color，so if you want two logo and each logo got one color ，that makes 400rmb .And of course we will give you more discount if you order large quantity.
如果订购2000个但是不同logo 你能再给我一些折扣吗? 我有另一个客户也在寻找这款产品.
一色我们收200人民币，所以如果你要两个logo，并且两个logo都只有一种颜色那我们就收400人民币，而且，我们当然会给你更优惠的价格（折扣）如果你订单数量多的话。
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Q If I want to do my own design（logo，packing）what format do you need ?
A Q:If I want to do my own design（logo，packing）what format do you need ?
A:If just simple logo high definition JPG or PNG file is ok, about packing design we need AI file.
如果我要做自己的设计（logo,包装）你需要什么格式的文件？
如果只是简单的logo只需要高清的JPG 或 PNG 格式，包装设计的话我们需要AI 文件。
