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Q If your bottle are BPA free?
A Our plastic water bottle has AS,PC,PP,TRITAN material,only PC material will production BPA at high temperature,other material are safe,by the way,now we has other biodegradable wheat straw bottle.
问：你们的水杯是BPA free 的吗？
答：我们的塑料水杯常规有AS,PC,PP,TRITAN材料的，只有PC材料会在高温下产生BPA,其他材料都是安全的，另外我们现在还有更加环保的麦秸杆材料的水杯。
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Q we would like to ask you if it's possible to have the samples already with our logo?
A So for the sample I can offer you right now can only be 2 silver straw1 brush and a white bag ，the wooden box and paper box we need to be customized so as logo.
问：我们想知道你们现在能否提供有我们logo的样品？
答：我们现在只能提供你两根吸管 一根刷子和布袋 木筒和纸盒需要定制，logo也同样需要定制.
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Q We are looking for professional companies to cooperate with. Which brands have you cooperated with?Can you give me an example?
A We specialize in producing plastic products for nearly 20 years. We had the honor to serve some of famous company all over the world such as SHELL, SODEMIC,COCO COLA,TESCO,UNITED.
问：我们要找专业的公司合作，你们和哪些品牌合作过？比如？？
答：我们专业生产塑料制品已有近20年的历史。我们有幸为壳牌、索迪克、可口可乐、乐购、联合等世界著名公司服务。
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Q The selling point of biodegradable products is degradation, but the material consist of PP, PP also plastic, is that composed? Do you have any testing report for the degradation period?
A Ingredients are containing PP, but it is food grade plastic with FDA and LFGB test reports we can provide. Compare to wheat fiber, PP takes longer time to decompose, but doesn’t mean they are unbreakable. PP is petroleum derivatives, which can be decomposed by microorganisms. Due to the degradation has to be under a specific environmental condition, monitoring and testing with a certain difficulties, we haven’t complete with any of the test report like this type so far.
降解产品的卖点是可降解，但是产品成分含了PP, PP也是塑料，它能降解吗？ 你们降解周期的报告吗？
成分是含有PP， 是食品级的塑料，FDA和LFGB检测报告我们都可以提供。相对于植物纤维，PP需要更长的时间被分解，但不代表PP不能被降解掉。 PP是石油的衍生物，是可以被微生物分解。因为降解需要一定的环境条件限制，监测和测试有一定难度，目前为止我们还没有完成这种类型（有关于降解时长）的检测报告。
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Q Do you have a certificate of origin?
A Q: Do you have a certificate of origin?
A: We can do it for you, but you need pay the paper charge about $100.you can choose send the paper or email it to you.
你们有原产地证书吗？
我们可以帮你做，但是收取100美金的费用，你可以选择正本或是电放寄送给你.
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Q Can I customize the packaging of the toothbrush?
A Yes, our packaging is cowhide carton, you can send me your design drawing. The moq for our custom packing is 1000pcs.
我可以定制牙刷的包装吗
可以的，我们的包装是牛皮纸盒，你可以把你的设计图发给我。我们定制包装的起订量是1000个。
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Q Why my agent provide shipping fee are cheaper than yours?
A Because your agent maybe will give you very competitive price but will charge me high.
为什么我这边货代的运费和你这边货代的运费差距这么大呢？
因为你们的指定货代收你们的费用少，但是会在我这里收取很高的费用。
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Q Can we ask our forwarder to pick up the goods at your factory?
A You can give me the contact information of your forwarder. When the goods are ready, I will directly contact him to pick up the goods.
我们可以让我们的货代去你们工厂提货吗？
你可以把你的货代的联系方式给我，等货好了， 我直接联系他来提货
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Q we want to use 5 pieces of non-slip silicone cover made of bamboo fiber. Give me some Suggestions!
A I have asked the factory, because the silicone cover needs to be installed on the product, so we have to re-open the mold. We will charge a certain amount of mold fees, when a certain number of we return a certain amount of fees!
我们想在竹纤维5件套装防滑硅胶套，给我点建议！
我已经询问过工厂，因为硅胶套需要安在产品上，所以必需要重新开模具。我们会收取一定金额模具费，当达到一定数量我们返还一定金额的费用！
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Q From the physical plastic looks is there any different between PET and Triran?
A There is no difference between PET and Tristan just from outside look,but PET can’t resist more than 60°，Tritan has a heat-resistance 109°
从物理性质上来看PET和Tritan有什么区别吗？
从外观上看PET 和 Tritan 没有区别，只是PET的耐热温度不能超过60°，Tritan 可耐热109°
