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Q I still don’t understand what silk screen printing is?
A Silkscreen printing is one type of printing methods with one or two colors on the subjects. It usually printing under wood template, as the most simple and economic printing. Template cost charge by colors, usually 50-100usd/color based on the designs.
我还是不能理解什么是丝网印？
丝网印是印刷方式的一种，一般适用于1-2色物体上的印刷。它通常借助于木质模板进行印刷，是最为简单经济的印刷方式。制版费用我们按照颜色计费，通常根据图案收取50-100美金/版的费用。
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Q Do you have test certificate for biodegradable products?
A Our biodegradable product raw material is wheat straw and bamboo fiber. We have the FDA and LFGB test certificate of the raw material.
你们的可降解产品有证书吗
我们的可降解产品原材料是小麦秸秆和竹纤维，是有FDA和LFGB证书的。
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Q If you can printing our logo on the wheat straw disposable goods?
A Only bowl,cup and lunch box can printing logo.Advice printing one color logo and need extra charge 0.1RMB($0.015) one color,also need $50 template fee.
你们一次性的秸秆浆产品上可以印刷吗？
只有碗，杯子，餐盒可以印刷。建议做一色印刷，费用需要0.1 RMB ($0.015)/ 色
还需要$50的制版费
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Q I want to purchase less than 1000 pcs of bamboo fiber cups as small order .What designs can I choose from?
A Do you have your own design？The product we have right now are customized by other customers with thier logo on it.And we are not allowed selling other customers design.So right now there are two options for you：1. if you want order less than 1000,we only got plain one for you (with no pattern on it )2.if you want order more than 1000, you should pay plate-making costs （will return to you once you place an order）so that you can have your own logo on it.
我想下一个少于1000的竹纤维咖啡杯的小订单，我可以选择哪些设计图案？
你有自己的设计图吗？我们现有的产品都是其他客户定制的并且有他们logo在上面的，所以现在有两个方案可以供你选择：1.如果你买1000个以下我们只有纯色的（没有图案在上面的）？2.超过一千个支付制版费（下订单就会退还）就能有自己的设计.
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Q If I want to print the logo on the bottle to see the effect,how much will it cost?
A If you place an order, we can send you a sample for free to see the effect, if make a sample only, we can charge $80 to sample and express fee.
假如我想在杯子上印logo看看效果，费用是多少?
假如你下订单了，我们可以免费给你样寄给你看看效果，假如只打样，我们会收取80美金的打烊和快递费用
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Q I want to buy this 500ml bulb cup. Do you provide customized services?
A Of course. How many light bulb cups do you plan to order? In this way, I can help you calculate the most accurate price and freight. 2. We welcome customers' customization requirements. Please send me your logo file, and I will ask our artists to help you design the effect picture.
我想购买这个500ml灯泡杯，你们提供定制服务吗？
当然。1.你计划订购多少个灯泡杯？这样我就能帮你核算一个最精准的价格和运费。2.我们欢迎客户的定制要求，请把你的logo文件发给我，我会让我们美工帮你设计效果图。
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Q Samples are free if I do order then?
A Yes，we will refund the sample cost to you with confirmed quantities with your quantities.（ order amount reach to 1000usd or quantities up to 1000pcs)
如果后期下单了，样品免费吗？
是的,如果您按照数量下单了(订单金额满足1000美金或是数量满足1000个），我们会退返样品费用。
注：限制条件可根据实际情况补充或是更改
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Q Which country don't spend Christmas day?
A Arab countries, Saudi Arabia, United Arab Emirates, Syria, Jordan, Iraq, Yemen, Pakistan, Egypt, Libya, Algeria, Oman, Sudan, Somalia, Morocco, Tunisia, Qatar, Lebanon.
那些国家不过圣诞节？
阿拉伯国家，沙特，阿联酋，叙利亚，约旦，伊拉克，也门，巴基斯坦，埃及，利比亚，阿尔及利亚，阿曼，苏丹，索马里，摩洛哥，突尼斯，卡塔尔，黎巴嫩
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Q If your has any new design?
A Yes, recently we start production biodegradable goods, it’s eco-friendly
If you interested I can send you the catalog for you.
你们有什么新品吗？
我们最近开始生产可降解类的产品，是环保材料的如果你有兴趣的话我可以发目录册给你
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Q what is the voltage and power of your fruit juicer?
A the power of our juicer is 120 watts and the voltage is 5 volts.You can rest assured to use!
你们水果榨汁机的电压和功率是多少？
我们榨汁机的功率是120瓦，电压是5伏特。您可以放心使用！
