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Q Can I customize my own Logo and color?
A Of course, we accept the customization of color and logo.
The MOQ for customizing logo is 1000pcs,for customizing color,the MOQ is 3000pcs.
我可以定制产品颜色和Logo吗？
我们接受Logo和颜色定制，起订量分别是1000和3000。
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Q I am interested in placing your BPA Charcoal Bamboo Toothbrush Personal care on the market. What's the shipping cost to Hungary by air?
A I've checked the shipping for you ,and turns out that it will cost lots of money and take a really long time to Hungary by air .Maybe you should consider shipping by express,the fastest one only took 5 days to get to Hungary.
我很有兴趣将你们的竹牙刷采购来放到我们的市场，请问空运的价格是多少？
我帮你查了一下发现空运到匈牙利的费用很高而且运输时间也很长，或许你可以考虑用快递，也就5天左右的时间就能到匈牙利了
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Q Can you help us design the location of the logo on the bottle?
A Yes, if the order has already been placed, we can provide this service for free.
可以帮我们设计logo在杯子上的位置吗？
可以的，假如已经下了订单，我们可以免费提供这项服务
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Q 14. I'm a new comer who just opened an online shop. Would it be ok for me to try a small amount of goods from you? If sales are good, I will continue to buy!
A we believe that every large enterprise starts from A small one, and we are very happy to serve you.
我是刚开网店的新人，想从你这里进少量货尝试一下可以嘛？如果销量好的话我会继续购买的！
我们相信每家大企业都是从小企业开始的，我们非常乐意为您提供服务。
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Q Can I pay in Euros ?
A Of course you can,We do Ali Trade assurance so that the us dollars will automatically transfer into Euros.
我可以用欧元付款吗？
当然可以 你通过阿里信保付款 美元会自动转换成欧元的形式结账。
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Q How many pieces need to be ordered so that you start an individual mould?
A Due to the mould cost and production take time and high cost, we wouldn't advice client to had new mould if they are not to going to have a large output yearly，but if you are going to have your design and pleased with the cost, we will check for you with the cost. Do you have the design?
需要多少的数量才能定制单独的模具？
由于开模的时间精力和成本比较高，如果没有较高的年采购量，我们一般不太建议客户去开新模具，如果是要做你们新设计，并且成本也能接受的话，我们也会帮您去确认价格的。您有设计稿了吗？
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Q Would It be possible to customize the packing and cartons with our logos?how much would it cost?
A yes,it is possible,we can talk in the future if you have some ideas,of course we can offer you a discount and the budget according to your quantity.
是否有可能定制包装和纸箱与我们的标志？要多少钱？
是的，有可能，如果你们有什么想法，我们以后再谈，当然我们可以根据你们的数量给你们打折和预算。
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Q why the same goods your price are higher than others?
A Maybe other’s products looks same like our goods, but the quantity is different,and I believe our service will let you satisfied.
为什么一样的产品你们家的价格比别人家贵？
虽然别人家的产品和我们的看起来一样，但是质量是不一样的，每个公司的定价不一样，我相信我们的服务会让你满意的
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Q We are interested in disposable PLA products, would you like to introduce some items for me?
A Hi xxx
Now our main product have PLA paper cup, clearly cup with lid, PLA straw.
PLA cutlery and lunch box.
cup size: 8oz 12oz 16oz, we have the stock for small quantity but the cup have our logo.
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If you need custom your logo.MOQ is 100，000pcs.
The price according to your quantity and product size.
More details ,pls contact me again.
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Q How long can this thermos keep warm?
A Our stainless steel insulated cup has been vacuumed, which can not only keep the cup warm, but also keep it cold.Heat preservation time: usually, the heat preservation time can reach 6-8 hours at room temperature.The cooling time can reach 12 hours, and the cooling time is 12 hours.
这款保温杯能保温多久?
我们的不锈钢保温杯进行了抽真空处理， 不但可以使杯子具有保温效果，也可以保冷。保温时间：通常室温下保温时间可达到6-8小时，保冷可达12小时。
