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Q 1.what is the material of the bristles?2.Do you have different types of bristles?, soft medium hard?3.Can you make the desing that we want?4.Send samples? I want to know your product
A A:Material：nylon Type：we got soft Medium hard.
Design：yes you're allowed making your own Design as long as you reach to MOQ 1000（one color logo）,meanwhile，you gonna have to pay for the plate-making fee.Sample：available.You gonna have to pay for the shipping.
1. 这款牙刷的毛刷是什么材质？2.毛刷有几种软硬程度？3.你们能设计我想要的款式吗？可以寄样品？我想了解下这款产品
材质：尼龙
种类：软，适中，硬
样式：可以，只要你MOQ达到1000你就能设计自己的样式 ，与此同时你还要支付打板费.
样品：我们提供样品，但你需要支付运费。
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Q I have my own factory in our country, can you only sell me the cap?I bought them and made my own bottle.
A Yes, but the MOQ is different. You can send pictures to me see ,which model do you need?So I can tell you MOQ and price.
我有自己的工厂在我们的国家，你可以只卖杯盖给我吗？我买回来自己组装杯子.
可以的，但是起订量都不一样，你们发图片给你看看，你想要的款式吗？这样我可以告诉你MOQ 和价格
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Q I want 20/30oz paper cups. Can you supply them?
A we have 20OZ paper cups, which can be provided, but 30OZ needs to make molds, the minimum order quantity is 500,000, we will refund half of the mold fee.Looking forward to your reply.
我想要20/30OZ的纸杯，你们可以提供吗？
我们有20OZ的纸杯，可以提供，但是30OZ需要制造模具，起订量50万个，我们会返还一半的模具费。期待您的回复
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Q Same logo design,but different capacity of the bamboo cup,i just need pay once sample charge right?
A we charge you 2 dollars for sample fee and 15 usd for shipping by SF express.1-4 days.and will return you the sample fee once you place an order ;if deliver by express the shipping cost will be 440 usd takes 5-7 days ，if deliver by sea the cost will be 220 usd takes estimate 12 days.
同一个logo，不同容量的竹纤维咖啡杯，打样费只收一次吗？
我们收取2美金的样品费 样品顺丰运费15美金然后下订单会退还给你;如果通过快递运输，运输费用为440美金时效5-7天 如果走海运 ，费用为220美金时效12天左右
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Q I received the goods, I have a question, why is this bicycle bottle material material so hard? It's not the same as what I bought at other suppliers before.
A The material of this bottle is HDPE, which has good abrasion resistance and water impermeability. If you like the soft feeling, I recommend that you use LDPE next time. Compared with HDPE, LDPE has better softness and light transmittance.Different customers have different requirements for materials. We will produce bottles according to the requirements of customers.
我收到货了，我有个问题，为什么这个自行车瓶材料这么硬?这和我以前在其他供应商买的不一样。
本瓶材质为HDPE，耐磨性好，水不透水。如果您喜欢这种柔软的感觉，我建议您下次使用LDPE。与HDPE相比，LDPE具有更好的柔软性和透光性。不同的客户对材料有不同的要求。我们将根据客户的要求生产瓶子。
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Q Do you have a disposable cup of PS material?
A PS materials are generally used to make aviation cups and taste cups, we don't production. Now we production PP and PET material cup.
你们有做PS材料的一次性杯吗？
PS 材料的一般是做航空杯以及试饮杯，我们暂时没有。我们现有的是PP 和PET材质的杯子。
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Q We are a furniture company，we want to buy some gifts. Can your products be used as gifts？
A sure, we have some nice water bottles and lunch boxes that would be perfect gifts for your company。
问：我们是一家家具公司，我们想采购一些礼品，请问你们的产品能作为礼品吗？
答：当然可以，我们有一些精美的水杯和餐盒，很适合成为你们的公司送给客户的礼物。
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Q Can you manufacture the water bottle with bamboo fiber instead of wheat straw material?
A
Can you manufacture the water bottle with bamboo fiber instead of wheat straw material?
Could you please tell me your quantities for the products? We will check if we could arrange the materials with your required quantities. Usually changing to another material will damage the modules and short the lifetime of the machine. We will considerate with the order details.
你们能用竹纤维的材料代替麦秸秆的材料生产水杯吗？
您能告诉我你的数量吗？我们帮您确认一下数量是不是能够换材料生产？因为通常更换材料会造成模块受损使得机器生产寿命缩短。我们会根据您的订单情况慎重考虑。
